Privacy Policy

At Mystik Store, your privacy is of paramount importance to us. We are committed to protecting the personal information you provide when shopping with us or interacting with our services. This Privacy Policy explains how we collect, use, store, and safeguard your data and outlines your rights in relation to your personal information.

By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

To provide you with the best possible shopping experience, we collect various types of personal information, including:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, billing address, and payment information (credit card number, billing address).
  • Account Information: If you create an account with us, we will collect your account username, password, and purchase history.
  • Order Information: When you make a purchase, we collect information about the products you ordered, the total amount, and your payment details.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to enhance your shopping experience, track your preferences, and analyze website traffic. These help us remember you when you return to our site and provide you with tailored content and offers.

2. How We Use Your Information

We use the personal information we collect to:

  • Process Transactions: To complete your orders, manage payments, and ship your items to the correct address.
  • Provide Customer Support: To respond to inquiries, resolve issues, and improve the quality of our customer service.
  • Send Updates: To send you order confirmations, shipping updates, and information about your purchases.
  • Marketing and Promotions: With your consent, we may send promotional emails, newsletters, or offers. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email.
  • Improve Our Services: To personalize your experience, tailor product recommendations, and improve our website and overall shopping experience.
  • Legal Compliance: To comply with legal requirements, enforce our terms of service, and protect our rights, property, and safety, as well as that of our customers.

3. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us run our business, such as payment processors, shipping carriers, email service providers, and website analytics platforms. These providers are bound by confidentiality agreements and are only permitted to use your information to perform their services for us.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes and give you the option to opt out of services if necessary.
  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or government request.

4. Data Security

We take data security seriously and implement a range of physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption methods to secure sensitive data, such as payment information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we have on file about you.
  • Correct: Request corrections to any inaccurate or incomplete personal information.
  • Delete: Request the deletion of your personal information, subject to applicable legal retention requirements.
  • Opt-Out: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any promotional communication. You may also contact us to request that your preferences be updated.
  • Withdraw Consent: If we process your data based on consent (e.g., marketing emails), you can withdraw your consent at any time by contacting us.

To exercise any of your rights, please contact us at mandeepkaushik57@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, customize your experience, and analyze website traffic. You can adjust your browser settings to block cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

For more detailed information on how we use cookies, please see our Cookie Policy.

7. Third-Party Websites

Our website may contain links to third-party websites, such as those of payment providers, social media platforms, or affiliate partners. These third-party sites have their own privacy policies, and we recommend reviewing them before providing any personal information. We are not responsible for the content or privacy practices of these external sites.

8. Changes to This Privacy Policy

Mystik Store reserves the right to update or change this Privacy Policy at any time. Any updates or changes will be posted on this page, with the revised date listed at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to contact us at mandeepkaushik57@gmail.com or call us at +91 9773655667. We value your trust and are committed to addressing any concerns you may have.